IT Support Officer

Job Advertisement

We are looking for an It support Officer who will be responsible for the smooth-running computer systems within Remington Group and ensuring users get maximum benefits from them. Also, they are required to ensure that calls for support are dealt with promptly and appropriately.

Key Responsibilities:

• Responsible for installing and configuring PC’s and associated peripherals and software.
• Log support calls and document their outcome to facilitate the resolution of common queries
• Redirector escalate support requests to the appropriate member of the IT support Centre
• Install and configure operating systems to agreed standards under the direction of the Group Manager IT
• Maintain the existing PCs and peripherals to standards determined by the Group Manager IT by performing upgrades, new installations and carrying out routine procedures
• Responsible for the discovery, mitigation and documentation of information technology risks
• Maintain necessary contact with major key customers and industry associations to achieve the objectives of the Group
• Ensure compliance with all software licensing agreements. Manage and safeguard software media and associated licenses – Tracks software versions

Key requirements, qualifications and skills for the role:

• A Diploma or Degree in Information Technology, or a related field.
• A minimum of 5 years of experience in similar role within a similar industry.
• Operating in a diverse operations service function
• Experience of participating in teams in designing major change initiatives

The Remington Group is Papua New Guinea’s leading business solutions, print technology, and service-led organization.  Since 1948, we have developed an expansive portfolio of businesses. Our national footprint stretches out of Port Moresby into Lae, Madang, Kokopo, Kimb, Kavieng, Wewak, Goroka and Mt Hagen, unlike any of our competitors. We continue to offer ‘best in class’ service in PNG, supported by our specialized and highly trained technical, logistics and administration teams. 

How to Apply

Please submit a resume, referees from your former employers, a valid police clearance certificate and a cover letter addressing the above key criteria and your motivation to pursue an opportunity that may lead to a rewarding career. Applications can be addressed to:

The HR Officer

Remington Group

PO Box 101

Port Moresby

National Capital District

We encourage emailed applications to be sent to hr@remington.com.pg with the position you are applying for and your official name as the subject. E.g. IT Support Officer – [Your full name]

Applications close on 17 June 2026. Due to the overwhelming number of applications, only shortlisted applicants will be contacted for an interview. If you do not hear from us, consider your application to be unsuccessful.